FAQ

If we let Staykeepers promote our properties, is that Subletting?

No. Subletting is where you would rent out the property to us and we will rent it out again to our guests. What we do at Staykeepers is manage the property on your behalf.

We do not sign an AST or other type of lease or tenancy agreement with you. We sign a management agreement based on a revenue share of what has been generated. We are your representative who advertises the property, prices it, sells it and manages the guests during their stay. You ultimately keep the control and overview of the asset.

We have a wide range of services available which support landlords to lease long and short stay contracts, helping to secure rooms from your existing customer base as well as opening up your build to rent rooms to new markets.

How do you protect my asset and ensure that your guests will not cause trouble?

Since we started back in 2015, we have been through a learning curve and learned how to weed out trouble makers the hard way. Now we have systematized our methods and have a 10 step verification process through which every potential guest is passed in order to be approved to stay at one of our premises. In addition to this, we take security deposits from all our guests and document the state of the property before and after the stay so we always have proof if there is need to claim money from the visitor if he has been unreasonable.

How does Staykeepers make money from us?

We don’t like void units and we know we can deliver. This means we don’t need to ask for any upfront payment. We get paid when we increase your revenue and fill an otherwise empty room in your Purpose Built Student Accommodation, University accommodation, Co-living or Built To Rent Development.

We have our own property management system, will working with Staykeepers be difficult?

Our smart systems can integrate seamlessly with your property management system to ensure a smooth and transparent process, as well as removing administration tasks for your team. Our technology and integrations mean we can access customers that would otherwise be expensive to reach for individual building operators. All you need to do is provide us with the available accommodation information from your Purpose Built Student Accommodation, University accommodation, Co-living or Build To Rent Development and we will do the rest.

How many channels will you advertise our rooms in?

We can reach 400+ distribution channels through our integrations, ensuring that your accommodation is shared to the widest possible audience.

How do you bypass the 90 day rule in London?

There is no way to bypass the 90 day rule, which is issued in London. We monitor and stick to the 90 day availability. This is why our service works really well with filling voids and stabilizing assets because it allows for 90 strong days to generate revenue while the long term tenants are being sourced for the scheme.

We only build to sell, how can you be beneficial for us?

With the current state of the sales market, units can stay empty for longer periods of time. We have identified that to be the situation with a number of our clients. Therefore, instead of having those units empty and costing you money, we can manage them and bring short stay guests until they are sold. In addition to this, we can offer our services to the new buyer too. This will allow you to be ultimately in control of the short let process and also continue to generate revenue on an ongoing basis.

Does Staykeepers furnish units for us?

We do not furnish units. However, we can put you in contact with third party companies which can sell or lease furniture to you based on your needs but we do not provide this ourselves. Based on the size of the project we can help with purchasing, delivering and setting up the soft furniture and kitchen goods, cutlery and crockery.

Our company only allow only students to live in our buildings, will Staykeepers work for us?

The current version of our model is optimized to produce best results when used with non students and students. In a scenario where only students are allowed, we cannot achieve the revenue or occupancy percentages projected and therefore the performance of the service will suffer. When it comes with planning restrictions to the developments, we can assist by connecting our clients with third party companies who can assist with obtaining planning permission for accommodation a certain percentage of non-student guests.

We only do long term contracts and you told me that your company generates additional revenue for short-lets. How can it be beneficial on both ends?

We generate revenue through means of short lets and long lets. Because we are geared to perform best in different types of markets, we can join in and assist where your units are void, or if you are still looking for long stay tenants or are launching a new scheme and need to stabilize the asset. All of our leads and leases are fully verified and fit the requirements of your build to rent developments.